Cancellation & Refund Policy

At Manpower and Technologies cosultancy services, we value transparency in all business dealings. This Refund & Cancellation Policy applies to payments made for manpower consultancy, recruitment, outsourcing, IT consultancy, and software development services.

1. Manpower & Recruitment Services

• Service fees paid for recruitment and placement services are non-refundable once candidate profiles have been shared with the client.
• If a candidate leaves within a guaranteed replacement period (as per contract), we will provide a replacement candidate at no additional cost, wherever applicable.

2. IT Consultancy & Technology Services

• Payments made for consultancy, development, or outsourcing projects are tied to project milestones.
• If cancellation is requested before the start of a project/milestone, a partial refund may be considered after deducting administrative and resource allocation costs.
• Once a milestone has started or deliverables are shared, the associated payment becomes non-refundable.

3. Digital Deliverables

Since software, reports, and digital products are intangible, refunds cannot be processed once deliverables have been provided.

4. Cancellation Requests

• Clients must submit cancellation requests in writing to our official email address.
• Approved refunds (if any) will be processed within 7–10 working days via the original payment method (e.g., Razorpay, bank transfer).

5. Exceptions

• No refunds are provided for change of mind after services have commenced.
• Advance payments for manpower outsourcing contracts are non-refundable.
• Any dispute regarding refunds will be resolved as per the governing laws of India.